Business Phones for HVAC
Empower your entire organization with unified communications and business phones all while providing an excellent customer experience. Our HVAC communications solution provides process efficiencies and saving costs.
The Amazing Benefits of Cloud Phone Systems for HVAC
HVAC Integrations
Integrate our cloud PBX system with your existing business solutions via Zapier.
Mobile App
Use your Florida Phones mobile app to answer calls when you’re not in the office with your deskphone all while keeping your mobile phone private. Send text messages too!
Features that set us apart
Receptionist Console
Handle large volumes of calls and a missed call can mean a missed sale. The Receptionist Console enables you to route callers quickly to the proper departments or team members and ensure a smooth transition.
CRM Integrations
Integrate your CRM tool for complete call tracking, logging customer interactions, and easily click-to-call potential clients.
Reporting
View call logs and volumes to help monitor performance and track your return on advertising spends. Identify trends in call volumes to uncover new opportunities, generate marketing campaigns, or make adjustments to staffing.
SMS/MMS Texting
Give potential buyers a quick and easy option to reach you with text messaging. Sales teams can quickly respond to potential opportunities or text appointment details and send pictures. Staff members can send pictures of issues found and text updates on service completion status.
Video Conferencing
Conduct virtual visits and remote appointments or video chat during a service appointment or face-to-face communications. No need for an additional Zoom license.
Phone System Features include
Auto Attendant
With the considerable number of calls often coming into a busy health center, the business of answering each one can be incredibly frustrating and time consuming. Florida Phones’s powerful auto attendant feature ensures each call is answered quickly and consistently and key information is delivered every time.
Welcome Message & Hold Music
Making sure callers are welcomed properly every time is of utmost importance to healthcare providers. With Florida Phones’s welcome menu, callers can make sure they are being transferred to the right place every time. During busy periods customizable hold audio can play music or even deliver vital information or marketing messages.
Interactive Voice Response (IVR)
IVR will free up administrative staff time. Your system automatically answers calls, presents a menu, and routes calls. Your callers can be routed to the right person or department, placed in a call queue or sent to a voicemail box. IVR menu options allow patients to access information like specialist availability, test results and more without needing to speak to anyone.
Call Queue & Ring Group
Nobody enjoys waiting in a call queue. Thankfully, Florida Phones’s advanced call queue and routing software works harmoniously with all our other features to make sure calls are quickly and efficiently delivered to the necessary department or staff member, and callers are kept informed at every step of the queueing process.
Connect to an Expert
One size does not fit all and we know that your business is unique. Connect to an expert to discuss a custom business communications system.