Phone Systems for Hospitality

Florida Phones helps keep your concierge, staff, and customers connected at all times with our phone systems for hospitality. With our feature-rich platform, your business phone number can be used on any device, making it easy to provide stellar customer service for an industry that specializes in just that.

Get Started
See Plans & Pricing

Communicate from Anywhere

You’re not tied to your laptop and desk anymore! Our cloud communications platform allows you to never miss a call, video conference, or text as long as you’re connected.

~

Hospitality Friendly Features

Our feature-rich platform gives you the ability to customize your phone system to meet each locations’ needs.

Z

Easy to Use

Communicating with Florida Phones is simple. Just log in to the app and answer calls, send text messages, hop on a video call with just a few clicks.

Up to 99.999% Uptime

Business phones you can rely on- our VoIP solutions have up to 99.9% uptime so you’re always connected.

24/7 Customer Support

Should you ever need us, our US-based team is available 24/7.

Feature Rich

We listen to our customers and are always updating our features to meet their needs and yours.

Welcome Menu

Create customized welcome menus to greet each guest. Utilize our ring group options within each greeting to help get your guest connected with the front desk, concierge, restaurant, room service, and more.

Call Queues

Help provide a better experience for your patrons’ through our web-based phone system, by acknowledging each caller without having to answer the phone right away.

Features that set us apart

Receptionist Console

Handle large volumes of calls and a missed call can mean a missed sale. The Receptionist Console enables you to route callers quickly to the proper departments or team members and ensure a smooth transition.

CRM Integrations

Integrate your CRM tool for complete call tracking, logging customer interactions, and easily click-to-call potential clients.

Reporting

View call logs and volumes to help monitor performance and track your return on advertising spends. Identify trends in call volumes to uncover new opportunities, generate marketing campaigns, or make adjustments to staffing.

SMS/MMS Texting

Give potential buyers a quick and easy option to reach you with text messaging. Sales teams can quickly respond to potential opportunities or text appointment details and send pictures. Staff members can send pictures of issues found and text updates on service completion status.

Paging Integration

Integrate paging with your phone system and quickly reach the service department to announce the arrival of an appointment, locate a sales team member or let the warehouse know there’s a call waiting for them.

Mobile App

Take your business with you. Use your business number from the mobile app and reach advisors, sales members, and decision-makers  – or let potential customers reach you at home without giving your personal information.

Call Recording

Enrich customer interactions by recording important details. Use call recordings to train new team members and monitor and assess team performance.

Video Conferencing

Conduct virtual visits and remote appointments or video chat during a service appointment or face-to-face communications. No need for an additional Zoom license.

Phone System Features include

Auto Attendant

With the considerable number of calls often coming into a busy health center, the business of answering each one can be incredibly frustrating and time consuming. Florida Phones’s powerful auto attendant feature ensures each call is answered quickly and consistently and key information is delivered every time.

Welcome Message & Hold Music

Making sure callers are welcomed properly every time is of utmost importance to healthcare providers. With Florida Phones’s welcome menu, callers can make sure they are being transferred to the right place every time. During busy periods customizable hold audio can play music or even deliver vital information or marketing messages.

Interactive Voice Response (IVR)

IVR will free up administrative staff time. Your system automatically answers calls, presents a menu, and routes calls. Your callers can be routed to the right person or department, placed in a call queue or sent to a voicemail box. IVR menu options allow patients to access information like specialist availability, test results and more without needing to speak to anyone.

Call Queue & Ring Group

Nobody enjoys waiting in a call queue. Thankfully, Florida Phones’s advanced call queue and routing software works harmoniously with all our other features to make sure calls are quickly and efficiently delivered to the necessary department or staff member, and callers are kept informed at every step of the queueing process.

Website Live Chat

Today, many people prefer to communicate with businesses using text, rather than by phone. With Florida Phones’s phone systems for healthcare, your medical service can offer SMS messaging and live chat options as an alternative to video conferencing or phone calls.

THE BEST REAL ESTATE PHONE SYSTEM CAN NOW BE YOURS

We know the fast moving and competitive real state industry lives or dies on communication. Missing an important phone call at the wrong time can lead to loss of sales, revenue, and reputation. With a powerful real estate office phone system from Florida Phones, you can be confident business opportunities are not passing you by. Florida Phones’s phone system for real estate offices means you are always in the office – even when you’re not in the office.

Get Started

Start simplifying how you work and communicate with Florida Phones for property managers.

Get Started