Phone Systems for Law Offices
Focus more on what you’re communicating and less on how with Florida Phones’s phone system for law offices. The ideal solution both in – and out – of the courtroom.
Why Law Firms are Using the Cloud for Their Phone Service
In today’s connected world, a phone isn’t just a phone anymore – it’s a high-functioning business tool that can give your law firm a competitive advantage when it comes to client service, collaboration, mobility and billing. No matter if you have just one attorney, or hundreds, upgrading your firm’s telecommunications to a hosted phone system can make a huge difference to the effectiveness and efficiency of your operations, and improve your bottom line. Enabling increased flexibility and vastly improved client service – all while realizing significant cost savings – hosted phone systems are packed with communication, collaboration and productivity features that traditional phone services lack. Law firms just like yours are moving to Cloud PBX and there are several reasons why.
Easy Access to Voicemail When in Court
Stuck in court and need to check your voicemail? No problem. No matter if your attorneys are at home, in traffic, or indeed at the court house, they can access their voicemails easily, safely and discreetly with a hosted phone system.
Voicemails are sent to email inboxes, so they can be retrieved anytime and anywhere there is a reliable internet or data connection. What’s more, voicemails can also be transcribed to text, so they can be discreetly read instead of listened to, as may be more appropriate in certain situations.
Capture Every Billable Second with Automated Call Logs
Our phone system automatically captures every billable second that your attorneys, paralegals and their assistants spend on the phone with clients. Via a centralized desktop dashboard, your business manager can easily review all call logs with unprecedented accuracy, and from there determine precisely who gets billed for what, and who doesn’t.
Mobile calls are logged centrally too, so no matter if you’re taking calls on the road, at the court house, or on the golf course, all information is automatically tracked and remembered.
Total Mobility with Law Office Phone System
Attorneys, of course, are often out of the office – either at court, meeting with clients, or with opposing council. This can make it a challenge when it comes to reaching them.
But with the mobility offered by a hosted phone system, your staff can work from anywhere and will always be able to stay in direct contact with the office. All calls can be directed to your attorneys’ mobile devices, and messages can be accessed at the touch of a button. If your attorneys aren’t immediately available, voicemails can be left which are then forwarded directly to the attorney’s email – no calls will ever be missed.
Virtual Receptionist
A phone call is often a law firm’s first point of contact. Just like any business, your firm will be judged by the first impression it makes – so it’s vital that you get it right.
With a hosted phone system, you can set up an automated attendant and record a professional greeting, which will be the first thing potential clients hear when they call your number. The caller can then choose to be directed to the right department, attorney, or practice area, meaning they will never be kept waiting on the phone, or have their calls dropped because of human error.
Superior Call Handling, Rich Customer Experience, and Robust Analytics
Features that set us apart
Receptionist Console
CRM Integrations
Reporting
SMS/MMS Texting
Video Conferencing
Phone System Features include
Auto Attendant
Welcome Message & Hold Music
Interactive Voice Response (IVR)
Call Queue & Ring Group
Improve Your Law Office Phone System
To learn more about implementing a hosted phone system at your law firm and the multiple ways it help your business, contact the experts at Florida Phones today.
