phone systems for law offices
Focus more on what you’re communicating and less on how with Florida Phones phone system for law offices. The ideal solution both in – and out – of the courtroom.
why law firms are using the cloud for their phone service
Easy Access to Voicemail When in Court
Stuck in court and need to check your voicemail? No problem. No matter if your attorneys are at home, in traffic, or indeed at the court house, they can access their voicemails easily, safely and discreetly with a hosted phone system.
Voicemails are sent to email inboxes, so they can be retrieved anytime and anywhere there is a reliable internet or data connection. What’s more, voicemails can also be transcribed to text, so they can be discreetly read instead of listened to, as may be more appropriate in certain situations.
Capture Every Billable Second with Automated Call Logs
Our phone system automatically captures every billable second that your attorneys, paralegals and their assistants spend on the phone with clients. Via a centralized desktop dashboard, your business manager can easily review all call logs with unprecedented accuracy, and from there determine precisely who gets billed for what, and who doesn’t.
Mobile calls are logged centrally too, so no matter if you’re taking calls on the road, at the court house, or on the golf course, all information is automatically tracked and remembered. The system will even sync with your time tracking and billing software, making accounting and project management even more streamlined and easier to maintain.
Total Mobility with Law Office Phone Systems
Attorneys, of course, are often out of the office – either at court, meeting with clients, or with opposing council. This can make it a challenge when it comes to reaching them.
But with the mobility offered by a hosted phone system, your staff can work from anywhere and will always be able to stay in direct contact with the office. All calls can be directed to your attorneys’ mobile devices, and messages can be accessed at the touch of a button. If your attorneys aren’t immediately available, voicemails can be left which are then forwarded directly to the attorney’s email – no calls will ever be missed.
Improved Call Conferencing
A hosted phone system allows for unlimited connections, meaning anyone can dial in from anywhere and connect to your conference call.
Just like normal calls, conference calls can be tracked, logged, and even recorded if necessary for future transcription. The recordings can also be exported as .wav or .mp3 files, so that they can be sent, shared and archived with ease.
Virtual Receptionist
A phone call is often a law firm’s first point of contact. Just like any business, your firm will be judged by the first impression it makes – so it’s vital that you get it right.
With a hosted phone system, you can set up an automated attendant and record a professional greeting, which will be the first thing potential clients hear when they call your number. The caller can then choose to be directed to the right department, attorney, or practice area, meaning they will never be kept waiting on the phone, or have their calls dropped because of human error.
top quality features for your law office phone system
Here are six business phone features that will give your law firm an edge over the competition.
welcome menu
international calls
Call Recording
Video Conferencing
business text messaging
voicemail and mobile app
what to look for in a phone system for law offices
Reliable office phone systems play an important part for large or small law firms, from preparing case work to meeting with outside counsel.
improve your law office phone system
To learn more about implementing a hosted phone system at your law firm and the multiple ways it help your business, contact the experts at Florida Phones today.
